Help

How do I sign in?

Intro uses an account so your cards follow you across devices and reinstalls. You can sign in with Apple or with Google — no password to create. It's the last step of setting up your first card.

How do I share my card?

Open your card and tap Share. Have the other person scan your Intro Code with their camera or the scanner inside Intro — your card lands right in their network. You can also send the card's link with Copy Link or Send.

What's my Intro link?

Your card lives at introapp.me/your-username — that link (and your Intro Code) is how people open and save your card. Opening it shows a preview in the browser with a Save to Intro button; if they have the app it opens Intro and saves the card, otherwise it points them to the App Store.

How do I add someone else's card?

Tap the scan button in the tab bar and point your camera at their Intro Code. Their card is saved to your network.

Do my changes reach people who already have my card?

Yes. Your card is a live link — when you edit it, everyone who has it sees the update the next time they open Intro. Removing something from your card (like a phone number) removes it for them too.

What does everyone I share with see?

Exactly what's on the card — nothing more. Anyone with your card's link or code can view its contents, so only put on a card what you're happy to share.

How do I delete a card?

Open the card, tap the ••• menu, and choose Delete. The card stops updating for people who received it.

How do I delete my account?

Open your profile, go to Settings, and tap Delete Account. This permanently removes your cards, their photos, your saved cards, and your account — and can't be undone. If you signed in with Apple, it also revokes Intro's Sign in with Apple access.

How do I report a card?

If someone shares a card with inappropriate content, open the card, tap the ••• menu, and choose Report. Pick a reason and add any details — we'll review it, remove the card from your network, and block the sender. You can also choose Block to remove and block a sender without filing a report.

What does blocking do?

Blocking someone stops every card they've shared — and any card they share in the future — from appearing in your network, even if you scan their code again. To see who you've blocked or to unblock them, open Profile and tap Blocked.

What is Intro Pro?

Intro is free to use with one card. Intro Pro unlocks up to five cards, up to five photos per card, seeing who saved your card, business cards, a business address, a second phone and email, your full bio, and the Intro Code Lock Screen widget. It's an auto-renewing subscription, offered monthly or yearly.

How does the free trial work?

The yearly plan starts with a 3-day free trial for new subscribers. You won't be charged until the trial ends, and you can cancel anytime before then to avoid being billed.

How do I cancel my subscription?

On your iPhone, open Settings, tap your name, then Subscriptions, choose Intro, and tap Cancel. Deleting the app does not cancel a subscription.

Still stuck?

Email [email protected] and we'll help out.